Director of Presidential Operations
Position Title:? Director of Presidential Operations
Classification Title:? Director III
Employee Category: Management
Salary Schedule Level: O
|
FLSA Classification: ? Exempt ? Non-Exempt Reports To: College President |
Bargaining Unit(s): Non Represented Revision Date: March 2026 |
Position Overview
The Director of Presidential Operations to the Office of the President serves as a senior operational and strategic partner within the Office of the President, providing high-level, confidential, and anticipatory support to advance the President’s priorities and the effective functioning of the college. This role requires a deep understanding of the President’s goals, institutional priorities, and college policies and procedures, coupled with the ability to exercise sound judgment, independent thinking, discretion, and diplomacy.
Success in this position depends on proactive planning, exceptional organizational skill, attention to detail, and the ability to navigate complex and shifting priorities in a fast-paced, high-profile environment. The role maintains extensive interaction with senior leadership, faculty, staff, students, board members, and external partners and is critical to ensuring the strategic and efficient use of the President’s time, attention, and institutional influence.
Key Responsibilities and Essential Functions
- Provide executive-level, confidential administrative, operational, and strategic support to the President, including comprehensive calendar management, scheduling, and prioritization of meetings, events, and activities, while closely coordinating with the Executive Assistant to ensure alignment, efficiency, and seamless execution of priorities.
- Assess and triage requests for the President’s time, exercising independent judgment and diplomacy to identify priorities, recommend alternatives, and commit the President to actions as appropriate.
- Provide direct, on-site executive support to the President at key internal and external meetings, events, and engagements, including accompanying the President as appropriate to ensure coordination, situational awareness, and effective follow-through.
- Preparation of briefing documents, content creation (i.e. President’s Workplan, Board Report) and agendas to ensure the President is fully prepared in advance.
- Support and coordinate presidential events, committee work, and special initiatives, including organizing agendas, tracking follow-up actions, and monitoring the implementation of decisions.
- Prepare, draft, and coordinate confidential correspondence, contracts, complex policies, speeches, institutional communications, reports, and other materials on behalf of the Office of the President.
- Manage sensitive and highly confidential information with discretion and professionalism.
- Serve as a primary point of contact and liaison for the Office of the President with internal and external constituencies, representing the President with professionalism, sound judgment, and discretion.
- Serve as the President’s designee for coordination and oversight support related to external relations activities, initiatives, and priorities.
- Serve as designated backup to the Board Coordinator in the absence of the Board Coordinator or other assigned backup, providing continuity of support for Board-related materials, meetings, and governance processes in alignment with established protocols.
- Coordinate and support executive searches and senior-level hiring processes chaired or co-chaired by the President, including search logistics, documentation, stakeholder coordination, and follow-through on key process milestones.
- Provide operational oversight for the Office of the President, including process improvement, records management, budget creation, development, and monitoring, and day-to-day administrative functions.
- Work closely with Marketing & Communications to manage website updates and coordinate communications (i.e. All College, Announce) for the Office of the President.
- Conduct research, analysis, and problem-solving related to presidential initiatives, institutional issues, and emerging needs.
- Anticipate challenges, identify opportunities, and support projects aligned with the strategic goals and priorities of the Office of the President.
- Provide workflow direction and coordination to executive support staff within the Office of the President, serving as subject matter expert on executive administrative protocols and procedures.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities
- Demonstrated ability to exercise independent judgment, discretion, and diplomacy in complex, high-stakes environments.
- Strong strategic thinking and anticipatory planning skills.
- Exceptional organizational, time-management, and prioritization abilities.
- Advanced written and verbal communication skills, including the ability to prepare executive-level materials.
- Demonstrated emotional intelligence and cultural awareness in communication, with the ability to navigate conflict, sensitive employee relations matters, organizational change, and complex decision-making, while building trust and credibility with diverse internal and external stakeholders.
- Proven ability to work effectively with senior leadership and across diverse constituencies.
- Strong project management skills, including the ability to manage multiple initiatives simultaneously.
- Ability to collaborate effectively across teams, manage competing priorities, and operate within a matrixed, complex organizational environment.
- Ability to remain composed, flexible, and effective under pressure and amid frequent interruptions.
- Ability to provide on-site executive support and real-time coordination at high-profile meetings, events, and engagements.
- Proficiency with Google Workspace, web-based applications, and enterprise systems, including ERP platforms.
- Ability to develop, implement, and maintain effective records management systems and operational processes.
- Demonstrated collaboration, relationship-building, and team leadership skills.
- Knowledge of board governance practices, executive search processes, and institutional protocols supporting senior leadership decision-making.
- Understanding of higher education governance, protocols, and institutional culture.
Supervisory Responsibility
? Supervision is not a function assigned to this role.
? Not a supervisory role but provides informal training/orientation to volunteers, students, or newly assigned personnel.
? Acts in a lead capacity (does not formally supervise) to direct workflow or to mentor employees in the assigned department.?
? This role encompasses supervisory responsibility, including the following tasks (choose all that apply).
? Directly manage team members, including training, assigning, and directing work, evaluating performance, disciplining as necessary, and addressing employee concerns and grievances.
? Provide team members with regular feedback on performance, including frequent informal feedback, annual performance reviews, assisting with professional development, and making recommendations for employee separations, promotions, or special assignments.
? Participate in the recruitment of new employees, including interviewing and making hiring recommendations/decisions and compensation recommendations.
? Disseminate, implement, and enforce organization and team standards, policies, and procedures, including providing proper guidance to those carrying out related duties.
? Other (explain): Act as a lead to the Executive Assistants?
Supervision Scope
- Number of Positions Supervised (range): 0
- Titles of Positions Supervised: n/a
? (Designated) Essential Personnel
(If Checked) Special conditions for this position:
Classified: 15.85 Essential personnel who are so designated in advance by Management and who are required to report to work during the College closure provisions of Article 17.6 shall be paid double time and one-half for the actual hours worked.??
? (Designated) Campus Security Authority (CSA)
(If Checked) Special conditions for this position:
This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College’s Clery geography on the Crime Incident Report (CIRTrac?) located on the Department of Public Safety’s Clery Act compliance webpage. Following entry of a report on CIRTrac? PCC’s Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC’s Clery Act policy.
Education, Experience, Certifications, Licenses
Required Qualifications (Minimum qualifications for this role)
Education
Relevant experience may substitute for the degree requirement on a year-for-year basis.
| ? High school diploma or equivalent | ? Bachelor’s degree | ? Doctoral degree | |
| ? Associate’s degree | ? Master’s degree | ? Other: Click or tap here to enter text. | |
| Degree Discipline: | Business Administration, Human Resources, Organizational 欧洲杯决赛竞猜app_欧洲杯足球网-投注|官网ment, or related discipline | ||
Experience
- Seven years of progressively responsible professional experience providing executive-level administrative, operational, and strategic support in a complex organization, including experience supporting senior leadership, exercising independent judgment in confidential matters, coordinating executive search processes, and managing multiple priorities; supervisory or lead experience preferred.
Certifications or Licenses (if applicable)
Other Valuable Attributes
Qualifications or experiences that may provide value to performing this job; preferred qualifications.
- n/a
Working Conditions
| Physical Conditions | Hours Required | Travel Requirements |
| ? Standard office environment | ? Normal daytime hours | ? Not applicable |
| ? Onsite presence, limited remote | ?Occasional evenings or weekends | ? Local, between campuses |
| ? Primarily remote work | ? Frequent evenings or weekends | ? Occasional |
| ? Regular evenings or weekends | ? Frequent | |
| ? Extra hours during peak periods | ? Regularly | |
| ? Other (explain): Click or tap here to enter text. | ? Other (explain): Click or tap here to enter text. | ? Other (explain): Click or tap here to enter text. |
| Environmental Risk Level | Environmental Risk Exposures | Physical Efforts |
| ? None/Normal | ? Hazardous materials | ? Remain in stationary position |
| ? Low | ? Extreme temperatures | ? Operate computer |
| ? Moderate | ? Loud noise | ? Communicate |
| ? High | ? Poor air quality | ? Bend, crouch |
| ? Extreme | ? Confined spaces | ? Ascend/descend (ladder or stairs) |
| ? Physical attack/harm | ? Move objects (moderately heavy) | |
| ? Weather-related?? | ? Move objects (over 50 pounds) | |
| ? Other (explain): Click or tap here to enter text. | ? Other (explain): Click or tap here to enter text. | ? Other (explain): Click or tap here to enter text. |
Work Location
? Fully Onsite (in person)
? Hybrid (remote/onsite)
? Fully Remote?
Diversity & Equal Employer Opportunity Statement
Portland Community College is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
[Pending PCC input and legal review – Clery Act language here too. Veterans preference as well.? eVerify?
NOTE – Clery Act language may not be necessary on all classification specifications, but rather only those that the position will involve duties related to the compliance with the Clery Act. If generally included it might simply state that the institution is committed to following the guidelines of the Act. – CONSULT Legal guidance.]